Give Your Pet the Gift of Accessibility
Introducing our versatile and durable Wooden Pet Stairs, expertly crafted to provide comfort and safety to your furry friends. This thoughtfully designed pet accessory is perfect for helping your small to medium-sized pets, especially those with mobility issues, easily access high places like beds, sofas, and cars. Whether you have an energetic kitten, a senior dog, or any pet in between, our stairs cater to all their climbing needs.
Why Choose Our Wooden Pet Stairs?
- High-Quality Construction: Made from durable wood with a flannelette covering, these stairs ensure long-lasting use and offer superior stability.
- Non-Slip Safety: The flannelette surface provides excellent traction, reducing the risk of slips and falls for your pet.
- 2-in-1 Functionality: Easily converts from stairs to a ramp, accommodating pets of various sizes and needs.
- Space-Saving Design: The foldable structure allows for convenient storage under beds or sofas, ideal for smaller living spaces.
- Supports Heavier Pets: With a weight capacity of up to 242.51 lbs, it’s perfect for larger breeds as well.
- Comfortable and Wide Steps: Generous step size ensures comfortable climbing for all pet sizes.
Benefits for Your Beloved Pets
Our Wooden Pet Stairs are more than just a climbing aid; they offer numerous benefits:
- Assists elderly or arthritic pets in accessing their favorite spots without strain.
- Prevents joint stress in younger pets, helping to avoid long-term health issues.
- Provides a safe and easy way for pets to climb, fostering independence and confidence.
- Enhances the bond between you and your pet by easing their daily routines.
Product Features at a Glance
- Material: High-quality Wood and Flannelette
- Color: Original Wooden Color + Black
- Dimensions: 47*78*65 cm (Unfolded), 100*47*9 cm (Folded)
- Weight Capacity: Up to 242.51 lbs
- No Assembly Required
Perfect for Every Pet, Every Home
Whether you’re living in a cozy apartment or a spacious house, our Wooden Pet Stairs blend seamlessly into your living space while providing essential aid to your pets. It’s ideal for all breeds and ages, especially those requiring extra care. Get ready to witness your pet’s newfound independence and joy as they navigate their world with ease!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of nurale.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of nurale.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of nurale.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nurale.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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